{"id":8607,"date":"2025-04-15T10:49:39","date_gmt":"2025-04-15T14:49:39","guid":{"rendered":"https:\/\/www.vortexsolution.com\/?post_type=solution&p=8607"},"modified":"2026-10-01T12:07:42","modified_gmt":"2026-10-01T16:07:42","slug":"wordpress-maintenance","status":"publish","type":"solution","link":"https:\/\/www.vortexsolution.com\/en\/custom-website-solutions\/website-maintenance-and-continuous-improvement\/wordpress-maintenance\/","title":{"rendered":"WordPress Maintenance"},"content":{"rendered":"\n\n
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Your site has become too important to leave to chance<\/h2>\n<\/div>\n\n
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Most organizations that reach out to us are dealing with at least one of these.<\/p>\n<\/div>\n\n\n

\n Cards container<\/span>\n \n \n\n\n\n\n\n\n\n\n<\/div>\n\n\n
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A maintenance agreement solves all four at once.<\/strong><\/p>\n<\/div>\n\n

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Request information<\/a><\/div>\n<\/div>\n<\/div>\n\n\n
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Our WordPress maintenance services<\/h2>\n<\/div>\n\n
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A framework agreed in advance, capacity reserved for your organization and a team that already knows your environment.<\/p>\n<\/div><\/div>\n\n\n\n

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Request information<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Protect<\/h3>\n<\/div>\n\n
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Updates and patches<\/h4>\n<\/div>\n\n
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Core, theme and plugins updated and tested in staging before any deployment.<\/p>\n<\/div>\n\n

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Security monitoring<\/h4>\n<\/div>\n\n
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Vulnerability detection, site hardening and security patching.<\/p>\n<\/div>\n\n

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Backups and recovery<\/h4>\n<\/div>\n\n
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Automated off-site backups and tested restores.<\/p>\n<\/div>\n\n

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.<\/p>\n<\/div><\/div>\n\n\n\n

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Maintain<\/h3>\n<\/div>\n\n
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Uptime monitoring<\/h4>\n<\/div>\n\n
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Ongoing tracking of your sites’ availability and performance.<\/p>\n<\/div>\n\n

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Issue resolution<\/h4>\n<\/div>\n\n
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Reported issues resolved according to the terms of your agreement.<\/p>\n<\/div>\n\n

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Continuous improvement<\/h4>\n<\/div>\n\n
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Hours set aside to evolve your site: pages, templates, forms, features.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Optimize<\/h3>\n<\/div>\n\n
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Speed optimization<\/h4>\n<\/div>\n\n
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A faster site for a better experience and stronger search rankings.<\/p>\n<\/div>\n\n

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SEO validation and AI visibility<\/h4>\n<\/div>\n\n
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Maintain and improve your Google rankings and your presence in AI-generated answers.<\/p>\n<\/div>\n\n

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A\/B testing<\/h4>\n<\/div>\n\n
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Test, measure and roll out what works best for your users.<\/p>\n<\/div><\/div>\n\n\n\n

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Govern<\/h3>\n<\/div>\n\n
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Privacy and consent<\/h4>\n<\/div>\n\n
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Consent management through Byscuit, the consent platform developed by Vortex.<\/p>\n<\/div>\n\n

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Accessibility<\/h4>\n<\/div>\n\n
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Audits and remediation to WCAG 2.1 Level AA, in line with AODA<\/p>\n<\/div>\n\n

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Monthly reporting<\/h4>\n<\/div>\n\n
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A clear monthly report and regular check-ins with a dedicated contact.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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WordPress maintenance<\/h2>\n<\/div>\n\n
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governed by standards your auditors recognize<\/strong><\/h3>\n<\/div><\/div>\n\n\n\n
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\n Cards container<\/span>\n \n \n\n\n\n\n<\/div>\n\n\n\n
\n Cards container<\/span>\n \n \n\n\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n
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Someone else built your site? We’ll take it from here.<\/h2>\n<\/div>\n\n
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Many of the sites we maintain weren’t built by us. Here’s how the transition works.<\/p>\n<\/div>\n\n\n\n

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The first step is on us.<\/strong><\/p>\n<\/div>\n\n

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Request information<\/a><\/div>\n<\/div>\n<\/div>\n\n
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Why organizations choose a team over a single person<\/h2>\n<\/div>\n\n\n
Why a team<\/strong><\/th>Freelancer<\/th>Offshore company<\/th>Vortex Solution 100% local<\/strong><\/th><\/tr><\/thead>
Continuity if that person becomes unavailable<\/td>No<\/td>Frequent turnover of staff<\/td>Yes<\/td><\/tr>
ISO 27001 and SOC 2 Type 2 security framework<\/td>Rarely<\/td>Rarely audited locally<\/td>Yes<\/td><\/tr>
Accessibility, UX and cybersecurity under one roof<\/td>Rarely<\/td>Rarely<\/td>Yes<\/td><\/tr>
Documented environment<\/td>Varies<\/td>Varies<\/td>Yes<\/td><\/tr>
Reserved, planned capacity<\/td>Varies<\/td>Varies<\/td>Yes<\/td><\/tr>
Data and people in Canada<\/td>Varies<\/td>No<\/td>Yes<\/td><\/tr>
Works in your time zone, in English and French<\/td>Varies<\/td>Rarely<\/td>Yes<\/td><\/tr>
Contractual accountability under Canadian jurisdiction<\/td>Yes<\/td>No<\/td>Yes<\/td><\/tr>
Law 25 and AODA compliance handled in-house<\/td>Varies<\/td>Rarely<\/td>Yes<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
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A freelancer or an in-house resource can do good work. The real question is continuity: what happens the day that person is no longer available.<\/p>\n<\/div>\n\n\n

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Already have a webmaster? We work with them.<\/h4>\n<\/div>\n\n
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An agreement doesn’t replace your in-house resource, it supports them. We document the environment, share our access and procedures, and take on what your team can’t cover: security, tested updates, accessibility. We like working as a team.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n

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Specialists, not a single resource<\/h2>\n<\/div>\n\n
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60+ professionals in Montr\u00e9al, Ottawa and Vancouver. Depending on the request, the right specialist steps in.<\/p>\n<\/div>\n\n\n

\"\"<\/figure>
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\n Cards container<\/span>\n \n \n\n\n\n\n<\/div>\n\n\n\n
\n Cards container<\/span>\n \n \n\n\n\n\n<\/div>\n\n\n\n
\n Cards container<\/span>\n \n \n\n\n\n\n<\/div>\n<\/div><\/div>\n\n\n
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Request information<\/a><\/div>\n<\/div>\n<\/div>\n\n\n
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Vortex Solution at a glance<\/h2>\n<\/div>\n\n\n
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1999<\/h3>\n<\/div>\n\n
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Since 1999: 25+ years of web experience<\/p>\n<\/div><\/div>\n\n\n\n

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60+<\/h3>\n<\/div>\n\n
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professionals in Canada<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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350<\/h3>\n<\/div>\n\n
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WordPress environments under maintenance agreement<\/p>\n<\/div><\/div>\n\n\n\n

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100%<\/h3>\n<\/div>\n\n
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Canadian-owned, with a team entirely in Canada<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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What you actually receive<\/h2>\n<\/div>\n\n
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A maintenance agreement isn’t a list of technical tasks \u2014 it’s what you notice every month.<\/p>\n<\/div>\n\n\n

\n Cards container<\/span>\n \n \n\n\n\n\n\n\n\n\n<\/div>\n\n\n\n
\n Cards container<\/span>\n \n \n\n\n\n\n\n\n\n\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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A Canadian team, on the ground<\/h2>\n<\/div>\n\n
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Our offices at 40 Saint-Jacques Street West in Montr\u00e9al, plus Ottawa and Vancouver. All our people are in Canada, with no offshore subcontracting<\/p>\n<\/div><\/div>

\"\"<\/figure><\/div>\n\n\n
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\u201cWorking with professionals costs more\u201d the most persistent myth<\/h2>\n<\/div>\n\n
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Over the life of an agreement, the opposite holds true. Four concrete reasons.<\/p>\n<\/div>\n\n\n

\n Cards container<\/span>\n \n \n\n\n\n\n\n\n\n\n<\/div>\n\n\n
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Over a year, professional work costs less \u2014 precisely because it prevents what is expensive.<\/strong><\/p>\n<\/div>\n\n\n\n

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Questions fr\u00e9quentes<\/h2>\n<\/div>\n\n\n
\n Accordions<\/span>\n \n \n
\n Accordion<\/span>\n

Another firm built our site. Can you take it over?<\/h3>\n \n
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Yes. The assessment helps us understand your site as it is. We then document it and take over access before your agreement begins.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n

\n Accordion<\/span>\n

How much does a maintenance agreement cost?<\/h3>\n \n
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It depends on the number of sites, their complexity and the capacity you want to reserve. After the assessment, we provide a written proposal tailored to your environment.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n

\n Accordion<\/span>\n

Do you offer one-off or emergency fixes?<\/h3>\n \n
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We work exclusively through ongoing maintenance agreements, that’s what lets us know your environment well and act properly. For a one-time fix, another type of provider will serve you better, and we’d rather tell you now.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n

\n Accordion<\/span>\n

Do we keep ownership of our site and access?<\/h3>\n \n
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Yes, always. Your site, your content and your access remain yours.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n

\n Accordion<\/span>\n

Our sites are bilingual. Is that an issue?<\/h3>\n \n
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Not at all. Our team works in English and French from our offices in Montr\u00e9al, Ottawa and Vancouver.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n

\n Accordion<\/span>\n

Where is our data?<\/h3>\n \n
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All our people are in Canada, with no offshore subcontracting. Sovereign Canadian hosting is available as an option.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n

\n Accordion<\/span>\n

What level of support do you offer?<\/h3>\n \n
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Service levels, support hours, priorities and response times are defined in your agreement (SLA) based on how critical your platform is, up to 24\/7 support for critical environments.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n

\n Accordion<\/span>\n

What exactly is the free assessment?<\/h3>\n \n
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A review of your WordPress environment \u2014 versions, plugins, security, performance and accessibility \u2014 walked through by a specialist in a video call. It’s yours to keep, whether or not you work with us.<\/p>\n<\/div>\n\n<\/div>\n\n \n\n\n<\/div>\n\n\n\n

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Your site deserves a team that knows it<\/h2>\n<\/div><\/div>\n\n\n\n
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Start with an information request. You’ll receive a free assessment of your WordPress environment and know exactly what a maintenance agreement would change.<\/p>\n<\/div><\/div>\n\n\n\n

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Request information<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n
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<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Your site has become too important to leave to chance Most organizations that reach out to us are dealing with at least one of these. A maintenance agreement solves all four at once. Our WordPress maintenance services A framework agreed in advance, capacity reserved for your organization and a team that already knows your environment. … <\/p>\n

Read more<\/a><\/p>\n","protected":false},"parent":8601,"menu_order":0,"template":"","class_list":["post-8607","solution","type-solution","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vortexsolution.com\/en\/wp-json\/wp\/v2\/solution\/8607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vortexsolution.com\/en\/wp-json\/wp\/v2\/solution"}],"about":[{"href":"https:\/\/www.vortexsolution.com\/en\/wp-json\/wp\/v2\/types\/solution"}],"version-history":[{"count":7,"href":"https:\/\/www.vortexsolution.com\/en\/wp-json\/wp\/v2\/solution\/8607\/revisions"}],"predecessor-version":[{"id":11468,"href":"https:\/\/www.vortexsolution.com\/en\/wp-json\/wp\/v2\/solution\/8607\/revisions\/11468"}],"up":[{"embeddable":true,"href":"https:\/\/www.vortexsolution.com\/en\/wp-json\/wp\/v2\/solution\/8601"}],"wp:attachment":[{"href":"https:\/\/www.vortexsolution.com\/en\/wp-json\/wp\/v2\/media?parent=8607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}