WordPress Maintenance
Your WordPress site, secure, up to date and in good hands, all year long.
A WordPress maintenance agreement with a Canadian team of 60+ professionals, backed by an ISO 27001-certified information security management system. Security, performance, compliance and continuous improvement — one partner, one agreement.
- Updates tested before every deployment, so your site stays current with confidence.
- A full team that knows your site: development, UX, accessibility and cybersecurity.
- We take over your existing site, whoever built it.
Request information
A personalized answer and a free assessment of your site. No commitment.
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Trusted by organizations across Canada
Your site has become too important to leave to chance
Most organizations that reach out to us are dealing with at least one of these.
Your provider has gone quiet
Updates keep piling up
Compliance is a growing concern
Everything depends on one person
A maintenance agreement solves all four at once.
Our WordPress maintenance services
A framework agreed in advance, capacity reserved for your organization and a team that already knows your environment.
Protect
Updates and patches
Core, theme and plugins updated and tested in staging before any deployment.
Security monitoring
Vulnerability detection, site hardening and security patching.
Backups and recovery
Automated off-site backups and tested restores.
.
Maintain
Uptime monitoring
Ongoing tracking of your sites’ availability and performance.
Issue resolution
Reported issues resolved according to the terms of your agreement.
Continuous improvement
Hours set aside to evolve your site: pages, templates, forms, features.
Optimize
Speed optimization
A faster site for a better experience and stronger search rankings.
SEO validation and AI visibility
Maintain and improve your Google rankings and your presence in AI-generated answers.
A/B testing
Test, measure and roll out what works best for your users.
Govern
Privacy and consent
Consent management through Byscuit, the consent platform developed by Vortex.
Accessibility
Audits and remediation to WCAG 2.1 Level AA, in line with AODA
Monthly reporting
A clear monthly report and regular check-ins with a dedicated contact.
WordPress maintenance
governed by standards your auditors recognize
ISO 27001 certification
SOC 2 Type 2
Data in Canada
Canadian obligations and compliance
Someone else built your site? We’ll take it from here.
Many of the sites we maintain weren’t built by us. Here’s how the transition works.
Assessment
We review your site's code, plugins, hosting and security.Documentation
We document your environment so it no longer depends on one person.Access handover
We recover and secure all access, coordinating with your current provider if needed.Go-live
Your agreement begins: updates, monitoring and check-ins on a schedule we set together.The first step is on us.
Why organizations choose a team over a single person
| Why a team | Freelancer | Offshore company | Vortex Solution 100% local |
|---|---|---|---|
| Continuity if that person becomes unavailable | No | Frequent turnover of staff | Yes |
| ISO 27001 and SOC 2 Type 2 security framework | Rarely | Rarely audited locally | Yes |
| Accessibility, UX and cybersecurity under one roof | Rarely | Rarely | Yes |
| Documented environment | Varies | Varies | Yes |
| Reserved, planned capacity | Varies | Varies | Yes |
| Data and people in Canada | Varies | No | Yes |
| Works in your time zone, in English and French | Varies | Rarely | Yes |
| Contractual accountability under Canadian jurisdiction | Yes | No | Yes |
| Law 25 and AODA compliance handled in-house | Varies | Rarely | Yes |
A freelancer or an in-house resource can do good work. The real question is continuity: what happens the day that person is no longer available.
Already have a webmaster? We work with them.
An agreement doesn’t replace your in-house resource, it supports them. We document the environment, share our access and procedures, and take on what your team can’t cover: security, tested updates, accessibility. We like working as a team.
Specialists, not a single resource
60+ professionals in Montréal, Ottawa and Vancouver. Depending on the request, the right specialist steps in.
WordPress developer
Designer
UX/UI specialist
Accessibility specialist
Cybersecurity specialist
SEO, GEO and analytics specialist
Vortex Solution at a glance
1999
Since 1999: 25+ years of web experience
60+
professionals in Canada
350
WordPress environments under maintenance agreement
100%
Canadian-owned, with a team entirely in Canada
What you actually receive
A maintenance agreement isn’t a list of technical tasks — it’s what you notice every month.
Proactive support
Proactive plugin maintenance
Continuous improvement advice
Accessibility audits
Local compliance audits
Optimization advice
A human contact, with people from here
Peace of mind
A Canadian team, on the ground
Our offices at 40 Saint-Jacques Street West in Montréal, plus Ottawa and Vancouver. All our people are in Canada, with no offshore subcontracting
“Working with professionals costs more” the most persistent myth
Over the life of an agreement, the opposite holds true. Four concrete reasons.
Qualified people get straight to the point
Experience from hundreds of environments
Advanced methods, not improvisation
AI in service of people
Over a year, professional work costs less — precisely because it prevents what is expensive.
Let’s talk about your WordPress maintenance
Send your information request and receive a free assessment of your WordPress environment.
- A snapshot of your WordPress version, theme and plugins
- Known vulnerabilities and priority risks
- An overview of mobile performance and accessibility
- Prioritized recommendations, walked through in a video call with a specialist
Questions fréquentes
Yes. The assessment helps us understand your site as it is. We then document it and take over access before your agreement begins.
It depends on the number of sites, their complexity and the capacity you want to reserve. After the assessment, we provide a written proposal tailored to your environment.
We work exclusively through ongoing maintenance agreements, that’s what lets us know your environment well and act properly. For a one-time fix, another type of provider will serve you better, and we’d rather tell you now.
Yes, always. Your site, your content and your access remain yours.
Not at all. Our team works in English and French from our offices in Montréal, Ottawa and Vancouver.
All our people are in Canada, with no offshore subcontracting. Sovereign Canadian hosting is available as an option.
Service levels, support hours, priorities and response times are defined in your agreement (SLA) based on how critical your platform is, up to 24/7 support for critical environments.
A review of your WordPress environment — versions, plugins, security, performance and accessibility — walked through by a specialist in a video call. It’s yours to keep, whether or not you work with us.
Your site deserves a team that knows it
Start with an information request. You’ll receive a free assessment of your WordPress environment and know exactly what a maintenance agreement would change.